Warranty Information

All of our products come with manufacturer’s warranties – please click below for further information.

To ask us a question, please call 01543 416412 or visit our Contact page.

Baume and Mercier
Baume and Mercier watches are covered by a 24 month warranty, up to 8 years for Baumatic models.

EBEL warrants to the original consumer that, for a period of three (3) years from the date of purchase, his/her watch will be free from defects in materials and workmanship that prevent the watch from functioning properly under normal use.

Fei Liu Fine Jewellery

Fei Liu Fine Jewellery will repair or replace manufacturing faults free of charge up to 1 year from the original date of purchase for jewellery, from an authorised retailer. Please retain your receipt or pass it on to the gift recipient, as the original proof of purchase is the warranty.


2 Years Warranty


Longines offer a twenty-four (24) month warranty on your Longines ® watch and a five (5) year warranty on automatic watches.


All Rado watches come with a two (2) year international warranty.

Shaun Leane

Every piece of Shaun Leane jewellery is covered by a 12 month warranty which covers manufacturing faults but excludes fair wear and tear, accidental damage or misuse.

Visit Us

City Jewellers of Lichfield
25 Bore Street
WS13 6NA

Click here for Directions

Privacy Policy

Opening Hours

Mon – Fri: 10am – 4.30pm

Sat: 10am – 4.30pm

Sun: Closed